Beiträge in Fachzeitschriften

  • Balapour, A.; Riedl, R.: Ecological Validity in NeuroIS Research: Theory, Evidence, and a Roadmap for Future Studies. Journal of the Association for Information Systems, 2024, in press.
  • Riedl, R.; Hogeterp, S.; Reuter, M.: Do Patients Prefer a Human Doctor, Artificial Intelligence, or a Blend, and Is This Preference Dependent on Medical Discipline? Empirical Evidence and Implications for Medical Practice. Frontiers in Psychology, 2024, in press.
  • Riedl, R.; Gschwentner, L.; Krueger, F.: Determinants of Trust in Bitcoin: Literature Review and Results of a Survey Study. Telematics and Informatics Reports, 2024, in press.
  • Nissen, A.; Riedl, R.; Schuette, R.: Users‘ Reactions to Website Designs: A Neuroimaging Study based on Evolutionary Psychology with a Focus on Color and Button Shape. Computers in Human Behavior, 2024, in press.
  • Riedl, R.; Kostoglou, K.; Wriessnegger, S. C.; Müller-Putz, G. R.: Videoconference Fatigue from a Neurophysiological Perspective: Experimental Evidence based on Electroencephalography (EEG) and Electrocardiography (ECG). Scientific Reports, 2023, in press.
  • Riedl, R.; Stieninger, M.; Mühlburger, M.; Koch, S.; Hess, T.: What Is Digital Transformation? A Survey on the Perceptions of Decision-Makers in Business. Information Systems and e-Business Management, 2023, in press.
  • Nadj, M.; Rissler, R.; Adam, M. T. P.; Knierim, M. T.; Li, M. X.; Maedche, A.; Riedl, R.: What Disrupts Flow in Office Work? The Impact of Frequency and Relevance of IT-Mediated Interruptions. MIS Quarterly, 2023, in press.
  • Riedl, R.; Fischer, T.; Reuter, M.: Digitalen Stress im Arbeitskontext messen: Kurzversion der Digital Stressors Scale (DSS). Wirtschaftsinformatik & Management, 2023, in press.
  • Riedl, R.; Fischer, T.; Reuter, M.: Measuring digital stress in the workplace context: Short version of the Digital Stressors Scale. Informatik Spektrum, 2023, in press.
  • Kalischko, T.; Riedl, R.: On the Consequences of Electronic Performance Monitoring in Organizations: Theory and Evidence. Digital Transformation and Society, 2023, in press.
  • Stangl, F.J.; Riedl, R.; Kiemeswenger, R.; Montag, C.: Negative Psychological and Physiological Effects of Social Networking Site Use: The Example of Facebook. Frontiers in Psychology, 2023, in press.
  • Stangl, F.; Riedl, R.: Interruption Science as a Research Field: Towards a Taxonomy of Interruptions as a Foundation for the Field. Frontiers in Psychology, 2023, in press.
  • Zhang, Y.; Yao, S.; Sindermann, C.; Rozgonjuk, D.; Zhou, M.; Riedl, R.; Montag, C.: Investigating Autistic Traits, Social Phobia, and Internet Use Disorder Variables in the Context of Videoconference-Fatigue. Telematics and Informatics Reports, 2023, in press.
  • Stangl, F.J., Riedl, R.: Digital Detoxing als Maßnahme gegen digitalen Stress: Auf die Verwendung digitaler Technologien temporär verzichten. Theologisch-praktische Quartalschrift, 2023, in Druck.
  • Bauer, V.; Riedl, R.: Bewältigungsstrategien von Videoconference Fatigue. HMD – Praxis der Wirtschaftsinformatik, 2023, in press.
  • Riedl, R.: Is Trust in Artificial Intelligence Systems Related to User Personality? Review of Empirical Evidence and Future Research Directions. Electronic Markets, 2022, in press.
  • Montag, C., Rozgonjuk, D., Riedl, R., Sindermann, C.: On the associations between videoconference fatigue, burnout and depression including personality associations. Journal of Affective Disorders Reports, 2022, 1-5.
  • Riedl, R., Fischer, T., Reuter, M.: Fragebogen zur Messung von digitalem Stress im Arbeitskontext. Wirtschaftsinformatik & Management, 2022, 1-11.
  • Korosec-Serfaty, M., Riedl, R., Sénécal, S., Léger, P.-M.: Attentional and Behavioral Disengagement as Coping Responses to Technostress and Financial Stress: An Experiment Based on Psychophysiological, Perceptual, and Behavioral Data. Frontiers in Neuroscience, 2022, in press.
  • Zimmermann, R., Mora, D., Cirqueira, D., Helfert, M., Bezbradica, M., Werth, D., Weitzl, W. J., Riedl, R., Auinger, A.: Enhancing Brick-and-Mortar Store Shopping Experience with an Augmented Reality Shopping Assistant Application using Personalized Recommendations and Explainable Artificial Intelligence. Journal of Research in Interactive Marketing, 2022, in press.
  • Hermes, A., Sindermann, C., Montag, C., Riedl, R.: Exploring Online and In-Store Purchase Willingness: Associations with the Big Five Personality Traits, Trust, and Need for Touch. Frontiers in Psychology, 2022, in press.
  • Hermes, A., Riedl, R.: Chief Digital Officer (CDO): Literaturanalyse und Handlungsempfehlungen für die Praxis. HMD – Praxis der Wirtschaftsinformatik, 2022, in press.
  • Riedl, R.: On the Stress Potential of Videoconferencing: Definition and Root Causes of Zoom Fatigue. Electronic Markets, 2021, in press.
  • Wolfartsberger, J., Riedl, R., Jodlbauer, H., Haslinger, N., Hlibchuk, A., Kirisits, A., Schuh, S.: Virtual Reality als Trainingsmethode: Eine Laborstudie aus dem Industriebereich. HMD – Praxis der Wirtschaftsinformatik, 2022, 59, 295-308.
  • Hermes, A., Riedl, R.: Influence of Personality Traits on Choice of Retail Purchasing Channel: Literature Review and Research Agenda. Journal of Theoretical and Applied Electronic Commerce Research, 2021, in press.
  • Ning, W.; Davis., F. D.; Riedl, R.: Musical Consumption, Self-Control, and Smartphone Addiction: A Dual-Systems Theory Perspective and Evidence from a Survey Study. Internet Research, 2021, in press.
  • Kalischko, T.; Riedl, R.: Electronic Performance Monitoring in the Digital Workplace: Conceptualization, Review of Effects and Moderators, and Future Research Opportunities. Frontiers in Psychology, 2021, 12:633031.
  • Weber, B.; Fischer, T.; Riedl, R.: Brain and Autonomic Nervous System Activity Measurement in Software Engineering: A Systematic Literature Review. Journal of Systems & Software, 2021, Vol. 178, 110946, 1-51.
  • Sindermann, C., Riedl, R., Elhai, J. D., & Montag, C.: Linking the technology acceptance model to smartphone use and smartphone use disorder tendencies: Results from a survey study. Digital Psychology, 2021, 2(1), 6-18.
  • Riedl, R.: Digitaler Stress: Wie Homeoffice Belastungen verstärkt. personal manager – Fachzeitschrift für Human Resources. 2/2021, 28-29.
  • Fischer, T.; Reuter, M.; Riedl, R.: The Digital Stressors Scale: Development and Validation of a New Survey Instrument to Measure Digital Stress Perceptions in the Workplace Context. Frontiers in Psychology, 12:607598, 2021, 1-18.
  • Fischer, T.; Riedl, R.: On the stress potential of an organizational climate of innovation: A survey study in Germany. Behaviour & Information Technology, 2020. Published online: 10 Nov 2020.
  • Winter, R.; Riedl, R.: Chancen und Herausforderungen eines digitalen betrieblichen Gesundheitsmanagements Literatur-Review und Experteninterviews. Prävention und Gesundheitsförderung, 2021. https://doi.org/10.1007/s11553-021-00830-3
  • Haslinger, L.; Sikora, H.; Riedl, R.: Problembereiche verteilter agiler Teams: Literaturanalyse und Praxisimplikationen. HMD – Praxis der Wirtschaftsinformatik, 2020, 57, 1014-1032.
  • Fischer, T.; Jaeger, K.; Riedl, R.: Coping with rapid changes in IT: An Update. AIS Transactions on Replication Research, 2020, Vol. 6 , Article 2.
  • Riedl, R.: Agiles Arbeiten in offenen Büroumgebungen und Mitarbeiterstress. Wirtschaftsinformatik & Management, 2020, 12, 434-439.
  • Riedl, R.: Digitaler Stress: Die Folgen der Allgegenwart von digitalen Technologien und ihrer Nutzung. IM+io Fachzeitschrift, 3, 2020, 36-39.
  • Sindermann, C.; Riedl, R.; Montag, C.: Investigating the Relationship between Personality and Technology Acceptance from a Gender Perspective: Results of an Exploratory Survey Study among Smartphone Users. Future Internet, 12/110, 2020, 1-17.
  • vom Brocke, J.; Hevner, A.; Léger, P.-M.; Walla, P.; Riedl, R.: Advancing a NeuroIS Research Agenda with Four Areas of Society Contributions. European Journal of Information Systems, 29/1, 2020, 9-24.
  • Riedl, R.; Fischer, T.; Léger, P.-M.; Davis, F. D.: A Decade of NeuroIS Research: Progress, Challenges, and Future Directions. DATA BASE for Advances in Information Systems, 51/3, 2020, 13-54.
  • Fischer, T.; Riedl, R.: Messung von digitalem Stress im organisationalen Umfeld: Erfahrungen aus einer Fallstudie. HMD – Praxis der Wirtschaftsinformatik, 57, 2020, 218-229.
  • Schreiner, M.; Fischer, T., Riedl, R.: Impact of Content Characteristics and Emotion on Behavioral Engagement in Social Media: Literature Review and Research Agenda. Electronic Commerce Research, 2019, 1-17.
  • Mittermüller, N.; Fischer, T.; Riedl, R.: Digitaler Stress im Smart Home: Eine empirische Untersuchung. HMD – Praxis der Wirtschaftsinformatik, 56, 2019, 587-597.
  • Riedl, R.; Neuhofer, M.; Stockinger, B.; Grillenberger, F.; Hörersdorfer, J.; Öttl, C.; Sahman, A.: Berichterstattung zum Bitcoin in deutschsprachigen Tageszeitungen. Wirtschaftsinformatik & Management, 11, 2019, 106–115.
  • Stieninger, M.; Auinger, A.; Riedl, R.: Digitale Transformation im stationären Einzelhandel. Wirtschaftsinformatik & Management, 11, 2019, 46-56.
  • Sha, P.; Sariyska, R.; Riedl, R.; Lachmann, B.; Montag, C.: Linking Internet communication and smartphone use disorder by taking a closer look at the Facebook and WhatsApp applications. Addictive Behaviors Reports,  9, 2019, 100148.
  • Hubert, M.; Blut, M.; Brock, C.; Zhang, R.; Koch, V.; Riedl, R.: The influence of acceptance and adoption-drivers on smart home usage. European Journal of Marketing, 53/6, 2019, 1073-1098.
  • Dumont, L.; Larochelle-Brunet, F.; Théoret, H.; Riedl, R.; Sénécal, S.; Léger, P.-M. (2018): Non-invasive brain stimulation in information systems research: a proof-of-concept study. PLoS ONE, 13, 2018, 1-16.
  • Gefen, D.; Riedl, R.: Adding background music as new stimuli of interest to information systems research. European Journal of Information Systems, 27, 2018, 46-61.
  • Hubert, M.; Hubert, M.; Linzmajer, M.; Riedl, R.; Kenning, P.: Trust me if you can: Neurophysiological insights on the influence of consumer impulsiveness on trustworthiness evaluations in online settings, European Journal of Marketing, 52, 2018, 118-146.
  • Vogel, J.; Auinger, A.; Riedl, R.; Kindermann, H.; Helfert, M.; Ocenasek, H.: Digitally enhanced recovery: Investigating the use of digital self-tracking for monitoring leisure time physical activity of cardiovascular disease (CVD) patients undergoing cardiac rehabilitation. PLoS ONE, 12, 2017, 1-20.
  • Groissberger, T.; Riedl, R.: Interaktive Informationsmanagement-Tools in Online Shops: Studienergebnisse und Gestaltungsempfehlungen. HMD – Praxis der Wirtschaftsinformatik. 54, 757-768.
  • Fischer, T.; Riedl, R.: Stress durch E-Mail: Forschungsbefunde und Praxisimplikationen. Wirtschaftsinformatik & Management, 9, 2017, 22-31.
  • Riedl, R.; Benlian, A.; Hess, T.; Stelzer, D.; Sikora, H.: On the relationship between information management and digitalization. Business & Information Systems Engineering, 59, 2017, 475-482.
  • Groissberger, T.; Riedl, R.: Do online shops support customers‘ decision strategies by interactive information management tools? Results of an empirical analysis. Electronic Commerce Research and Applications, 26, 2017, 131-151.
  • Arnitz, T.; Hütter, A., Riedl, R.: Mutual trust between the chief information officer (CIO) and chief executive officer (CEO): Insights from an exploratory interview study. Journal of Information Technology Theory and Application, 18, 2017, 66-99.
  • Fischer, T.; Riedl, R.: Technostress research: A nurturing ground for measurement pluralism? Communications of the Association for Information Systems, 40, 2017, 375-401.
  • Walchshofer, M.; Riedl, R.: Der Chief Digital Officer (CDO): Eine empirische Untersuchung. HMD – Praxis der Wirtschaftsinformatik, 54, 2017, 324-337.
  • Adam, M.; Gimpel, H.; Mädche, A.; Riedl, R: Design blueprint for stress-sensitive adaptive enterprise systems. Business & Information Systems Engineering, 59, 2017, 277-291.
  • Riedl, R.; Javor, A.; Gefen, D.; Felten, A.; Reuter, M.: Oxytocin, trust, and trustworthiness: The moderating role of music. Journal of Neuroscience, Psychology, and Economics, 10/1, 2017, 1-8.
  • Hubert, M.; Linzmajer, M.; Riedl, R.; Hubert, M.; Kenning, P.; Weber, B.: The use of psycho-physiological interaction analysis with fMRI-data in IS research: A guideline. Communications of the Association for Information Systems, 40, 2017, 181-217.
  • Javor, A.; Ransmayr, G.; Struhal, W.; Riedl, R.: Parkinson Patients‘ Initial Trust in Avatars: Theory and Evidence. PLoS ONE, 11, 2016, 1-21.
  • Eller, C.; Riedl, R.: Ziele von Informationssystemen. HMD – Praxis der Wirtschaftsinformatik, 53, 2016, 224-238.
  • Riedl, R.: Menschliches Informationsverhalten: Warum sich CIOs damit befassen sollten. Wirtschaftsinformatik & Management, 2, 2016, 54-64.
  • Taxén, L.; Riedl, R.: Understanding coordination in the information systems domain: Conceptualization and implications. Journal of Information Technology Theory and Application, 17, 2016, 5-40.
  • Fischer, S.; Pelka, S.; Riedl, R.: Understanding patients‘ decision-making strategies in hospital choice: Literature review and a call for experimental research. Cogent Psychology, 2, 2015, 1-24.
  • Sénécal, S.; Fredette, M.; Léger, P.-M.; Courtemanche, F.; Riedl, R.: Consumers‘ cognitive lock-in on websites: Evidence from a neurophysiological study. Journal of Internet Commerce, 14, 2015, 277-293.
  • Müller-Putz, G.; Riedl, R.; Wriessnegger, S.: Electroencephalography (EEG) as a research tool in the information systems discipline: Foundations, measurement, and applications. Communications of the Association for Information Systems, 37, 2015, 911-948.
  • Javor, A.; Riedl, R.; Kirchmayr, M.; Reichenberger, M.; Ransmayr, G.: Trust behavior in Parkinson’s disease: Results of a trust game experiment. BMC Neurology, 15/126, 2015, 1-7.
  • Javor, A.; Riedl, R.; Kindermann, H.; Brandstätter, W.; Ransmayr, G.; Gabriel, M.: Correlation of plasma and salivary oxytocin in healthy young men – Experimental evidence. Neuroendocrinology Letters, 35/6, 2014, 470-473.
  • Riedl, R.; Davis, F. D.; Hevner, A. R.: Towards a NeuroIS research methodology: Intensifying the discussion on methods, tools, and measurement. Journal of the Association for Information Systems, 15/10, 2014, 1-35.
  • Riedl, R.; Mohr, P.; Kenning, P.; Davis, F. D.; Heekeren, H.: Trusting humans and avatars: A brain imaging study based on evolution theory. Journal of Management Information Systems, 30/4, 2014, 83-113.
  • Pelka, S.; Riedl, R.: Das Design von Benutzeroberflächen. Das Wirtschaftsstudium (WISU), 10, 2014, 1192-1194.
  • Wagner, G.; Riedl, R.: Chief Information Officer (CIO). Das Wirtschaftsstudium (WISU), 4, 2014, 490-491.
  • Pfeiffer, J.; Meißner, M.; Brandstätter, E.; Riedl, R.; Decker, R.; Rothlauf, F.: On the influence of context-based complexity on information search patterns: An individual perspective. Journal of Neuroscience, Psychology, and Economics, 7/2, 2014, 103-124.
  • Léger, P.-M.; Riedl, R.; vom Brocke, J.: Emotions and ERP information sourcing: The moderating role of expertise. Industrial Management and Data Systems, 114/3, 2014, 456-471.
  • Riedl, R.: Mensch-Computer-Interaktion und Stress. HMD – Praxis der Wirtschaftsinformatik, 294, 2013, 97-106.
  • Riedl, R.; Kindermann, H.; Auinger, A.; Javor, A.: Computer breakdown as a stress factor during task completion under time pressure: Identifying gender differences based on skin conductance. Advances in Human-Computer Interaction, 2013, 1-8.
  • Hütter, A.; Arnitz, T.; Riedl, R.: Die CIO/CEO-Partnerschaft als Schlüssel zum IT-Erfolg. HMD – Praxis der Wirtschaftsinformatik, 293, 2013, 103-111.
  • Heinrich, L. J.; Riedl, R.: Understanding the dominance and advocacy of the designoriented research approach in the business informatics community: A history-based examination. Journal of Information Technology, 28/1, 2013, 34-49.
  • Riedl, R.: On the biology of technostress: Literature review and research agenda. DATA BASE for Advances in Information Systems (ACM SIGMIS Database), 44/1, 2013, 18-55.
  • vom Brocke, J.; Riedl, R.; Léger, P.-M.: Application strategies for neuroscience in information systems design science research. Journal of Computer Information Systems, 53/3, 2013, 1-13.
  • Jetu, F. T.; Riedl, R.: Cultural values influencing project team success: An empirical investigation in Ethiopia. International Journal of Managing Projects in Business, 6/3, 2013, 425-456.
  • Jetu, F.; Riedl, R.: Determinants of information systems and information technology project team success: A literature review and a conceptual model. Communications of the Association for Information Systems, 30, 2012, 455-482.
  • Dobusch, L.; Pawel, S.; Pomberger, G.; Riedl, R.: Open Government Data: Eine Initiative der Open-Commons-Region Linz. HMD – Praxis der Wirtschaftsinformatik, 283, 2012, 74-83.
  • Riedl, R.; Javor, A.: The biology of trust: Integrating evidence from genetics, endocrinology and functional brain imaging. Journal of Neuroscience, Psychology, and Economics, 5/2, 2012, 63-91.
  • Dimoka, A.; Banker, R. D.; Benbasat, I.; Davis, F. D.; Dennis, A. R.; Gefen, D.; Gupta, A.; Ischebeck, A.; Kenning, P.; Müller-Putz, G. R.; Pavlou, P. A.; Riedl, R.; vom Brocke, J.; Weber, B.: On the use of neurophysiological tools in IS research: Developing a research agenda for NeuroIS. MIS Quarterly, 36/3, 2012, 679-702.
  • Riedl, R.; Kindermann, H.; Auinger, A.; Javor, A.: Technostress from a neurobiological perspective: System breakdown increases the stress hormone cortisol in computer users. Business & Information Systems Engineering, 4/2, 2012, 61-69.
  • Riedl, R.; Kindermann, H.; Auinger, A.; Javor, A.: Technostress aus einer neurobiologischen Perspektive: Systemabsturz führt bei Computerbenutzern zu einem Anstieg des Stresshormons Kortisol. WIRTSCHAFTSINFORMATIK, 54/2, 2012, 59-68.
  • Hütter, A.; Riedl, R.: Der Chief Information Officer (CIO) in Deutschland und den USA: Verbreitung und Unterschiede. Information Management & Consulting, 26/3, 2011, 61-66.
  • Jetu, F.; Riedl, R.; Roithmayr, F.: Cultural patterns influencing project team behavior in Sub-Saharan Africa: A case study in Ethiopia. Project Management Journal, 42/5, 2011, 57-77.
  • Riedl, R.: Neuro-Informationssysteme. Das Wirtschaftsstudium (WISU), 6, 2011, 790-793.
  • Loos, P.; Riedl, R.; Müller-Putz, G. R.; vom Brocke, J.; Davis, F. D.; Banker, R. D.; Léger, P.-M.: NeuroIS: Neuroscientific approaches in the investigation and development of information systems. Business & Information Systems Engineering, 2/6, 2010, 395-401.
  • Loos, P.; Riedl, R.; Müller-Putz, G. R.; vom Brocke, J.; Davis, F. D.; Banker, R. D.; Léger, P.-M.: NeuroIS: Neurowissenschaftliche Ansätze in der Erforschung und Gestaltung von Informationssystemen. WIRTSCHAFTSINFORMATIK, 52/6, 2010, 391-399.
  • Riedl, R.; Banker, R. D.; Benbasat, I.; Davis, F. D.; Dennis, A. R.; Dimoka, A.; Gefen, D.; Gupta, A.; Ischebeck, A.; Kenning, P.; Müller-Putz, G. R.; Pavlou, P. A.; Straub, D. W.; vom Brocke, J.; Weber, B.: On the foundations of NeuroIS: Reflections on the Gmunden Retreat 2009. Communications of the Association for Information Systems, 27, 2010, 243-264.
  • Riedl, R.; Hubert, M.; Kenning, P.: Are there neural gender differences in online trust? An fMRI study on the perceived trustworthiness of eBay offers. MIS Quarterly, 34/2, 2010, 397-428.
  • Riedl, R.; Zwettler, E.-M.: Anforderungen an IT-Personal. HMD – Praxis der Wirtschaftsinformatik, 272, 2010, 81-90.
  • Steininger, K.; Riedl, R.; Roithmayr, F.; Mertens, P.: Fads and trends in business and information systems engineering and information systems research: A comparative literature analysis. Business & Information Systems Engineering, 1/6, 2009, 411-428.
  • Steininger, K.; Riedl, R.; Roithmayr, F.; Mertens, P.: Moden und Trends in Wirtschaftsinformatik und Information Systems: Eine vergleichende Literaturanalyse. WIRTSCHAFTSINFORMATIK, 51/6, 2009, 478-495.
  • Riedl, R.: Wirtschaftsinformatik und kognitive Neurowissenschaften: Ein Verhältnis mit Zukunftspotenzial. Information Management & Consulting, 24/3, 2009, 74-78.
  • Riedl, R.: Zum Erkenntnispotenzial der kognitiven Neurowissenschaften für die Wirtschaftsinformatik: Überlegungen anhand exemplarischer Anwendungen. NeuroPsychoEconomics, 4/1, 2009, 32-44.
  • Riedl, R.; Brandstätter, E.; Roithmayr, F.: Identifying decision strategies: A process and outcome-based classification method. Behavior Research Methods, 40/3, 2008, 795-807.
  • Riedl, R.; Kobler, M.; Roithmayr, F.: Zur personellen Verankerung der IT-Funktion im Vorstand börsennotierter Unternehmen: Ergebnisse einer inhaltsanalytischen Betrachtung.
    WIRTSCHAFTSINFORMATIK, 50/2, 2008, 111-128.
  • Rückel, D.; Steininger, K.; Riedl, R.; Roithmayr, F.: Fallstudie: Einführung eines Enterprise-Content-Management-Systems. HMD – Praxis der Wirtschaftsinformatik, 258, 2007, 78-88.
  • Riedl, R.; Brandstätter, E.: Die Strategie der Entscheidung: Alte Probleme und neue Lösungen. NeuroPsychoEconomics, 2/1, 2007, 59-75.
  • Riedl, R.: Der Analytic Hierarchy Process: Ein geeignetes Verfahren für komplexe Entscheidungen in der Wirtschaftsinformatik? HMD – Praxis der Wirtschaftsinformatik,
    246, 2005, 104-114.
  • Heinrich, L. J.; Riedl, R.: ASP-Qualität – Entwicklung eines Messmodells. HMD – Praxis der Wirtschaftsinformatik, 237, 2004, 80-89.
  • Riedl, R.: Begriffliche Grundlagen des Business Process Outsourcing. Information Management & Consulting, 18/3, 2003, 6-10.
  • Heinrich, L. J.; Riedl, R.: Phasenmodell zur Entwicklung von Serviceebenen-Vereinbarungen. HMD – Praxis der Wirtschaftsinformatik, 231, 2003, 88-96.
  • Riedl, R.: Outsourcing – Grundüberlegungen aus wissenschaftlicher Sicht. HMD – Praxis der Wirtschaftsinformatik, 230, 2003, 86-95.